Shipping policy
Shipping Policy 👶
BENJI’S BABY & CHILDRENSWEAR operates the website benjisbabyandchildrenswear.baby. By placing an order through our website, you agree to the following shipping terms.
⭐ General
All orders are subject to product availability. If an item becomes unavailable after your order is placed, we will contact you and offer a refund, replacement, or delayed shipment.
⭐ Shipping Costs
Shipping costs are displayed at checkout.
- Free Economy Shipping: 5–8 business days
- Standard Shipping: 3–4 business days (£15)
The shipping price shown at checkout is final with no hidden fees.
⭐ Returns
Returns Due to Change of Mind
We accept returns within 30 days if the item is:
- Unused
- In original packaging
- In resellable condition
Return shipping costs are the responsibility of the customer.
Warranty Returns
Valid warranty claims can be submitted within 90 days of delivery.
- Refund to original payment method
- Store credit
- Replacement item
⭐ Delivery Terms
Domestic Shipping (United Kingdom)
- Handling time: 1–3 business days
- Economy Shipping: 5–8 business days (Free)
- Standard Shipping: 3–4 business days (£15)
International Shipping
Currently we only ship within the United Kingdom.
Dispatch Time
Orders are dispatched within 1–3 business days after payment confirmation.
⭐ Delivery Support
Change of Delivery Address
Address changes must be requested before the order is dispatched.
Items Out of Stock
If an item becomes unavailable we will offer replacement, waiting for restock, or a refund.
Delivery Delays
If your order has not arrived within the expected timeframe, please contact us so we can assist you.
⭐ Tracking Information
Once your order has been dispatched, you will receive a tracking number via email to track your shipment.
⭐ Damaged Parcels
If your parcel arrives damaged, please contact us immediately so we can arrange a replacement or refund.
⭐ Taxes
All product prices include applicable taxes. There are no hidden charges.
⭐ Order Cancellations
Orders can be canceled before dispatch. If the order has already shipped, please refer to our Return Policy.
⭐ Insurance
All parcels are insured against loss or damage during transit.
⭐ Contact Us
📍 297-299 Harehills Ln, Harehills, Leeds LS9 6AA, United Kingdom
📞 01132404151
📧 contact@benjisbabyandchildrenswear.baby
🌐 benjisbabyandchildrenswear.baby